How would you figure out if people who work in the business environment are on the right track, and they are not putting the precious time in non-productive tasks and not getting engaged in personal conversations with the colleagues? Therefore, to ensure continuity in the work stream and productiveness from employees, it becomes necessary to monitor Skype Chat Conversations. Thus, it is certainly challenging to figure out what people are doing indeed. They should complete the assigned work within the given deadline and be creative to bring new ideas. It is very important for employees to maintain discipline and show a positive attitude towards productivity during their work hours. Thus it is possible if an employee leaks out the important information of a company, which as a result would cost tons of money and adversely affect both the employer and the employee. Just by monitoring the user-generated reports and tracking the message’s source & destination, you would not know the actual context of the end-to-end conversation in Skype. In companies, where thousands of employees work, it becomes very critical to keep track of the users’ activities to ensure the integrity and confidentiality of crucial data.

Straightforwardly, using the Central Control Center, you can monitor the data generated by the user activity which we can also be phrased as metadata. Skype for business includes monitoring data and reports like Peer-to-Peer activity, Conference Participant activity, Client user report, Block user reports and an option to turn on the Call Quality Dashboard to monitor call quality. Regarding Skype for Business, the user data is stored on Microsoft’s servers, though the need for close monitoring would not be necessary. Without permission, the administrator only has access to the credit balance of members.

The administrator can look over the member’s activity but getting permission from all members to access their info is mandatory. A company can monitor Skype usage by Time, Date, Duration and Destination of Calls & Conversations using the control center. Microsoft has given Skype Manager utility which is the central control center for Skype. In a way Yes! You can monitor the usage of both Skype & Skype for Business within Microsoft’s predefined bars. Read Also: Free Employee Monitoring Software Is it possible to Monitor Skype?

Skype chat roles